Terms of Service — VANGOR

Terms of Service

(Applicable to VANGOR and HONG KONG ART VISUAL CULTURE COMMUNICATION LIMITED)

These Terms of Service (“Terms”) govern your access to and use of the website, products, and services operated under the brand VANGOR by HONG KONG ART VISUAL CULTURE COMMUNICATION LIMITED (“Company”, “we”, “us”, or “our”).

By accessing, browsing, or making a purchase from our website, you acknowledge that you have read, understood, and agreed to be bound by these Terms, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and any other policies referenced herein.

If you do not agree with any part of these Terms, please do not use the VANGOR website or services.

1. Company Information

Company Name:
HONG KONG ART VISUAL CULTURE COMMUNICATION LIMITED

Company Registration Number:
3024102

Registered Address:
ROOM 902, 9/F, THE BROADWAY
54–62 LOCKHART ROAD
WAN CHAI, HONG KONG, 999077

Brand / Website:
VANGOR

Contact Email:
wayne@dramapapa.com

All services, transactions, and communications conducted through the VANGOR website are provided on behalf of the Company.

2. Acceptance of Terms

By using our website, you represent and warrant that:

  • You have the legal capacity to enter into a binding agreement

  • You agree to comply with these Terms and all applicable laws

  • You will use the website for lawful purposes only

Your continued use of the website constitutes acceptance of any updated or modified Terms.

3. Eligibility

To use the VANGOR website and make purchases, you must:

  • Be at least 18 years of age, or the age of majority in your jurisdiction

  • Provide accurate and complete information when required

  • Not be prohibited from engaging in online commerce under applicable laws

We reserve the right to refuse service or access to any user at our sole discretion, subject to applicable law.

4. Scope of Services

VANGOR provides an online platform for the display, marketing, and sale of jewelry and accessories, including but not limited to:

  • Necklaces, rings, bracelets, earrings, and fashion accessories

  • Product descriptions, images, and pricing information

  • Online purchasing and order management

  • Customer support and after-sales services

We reserve the right to modify, suspend, or discontinue any part of our services without prior notice.

5. Account Registration (If Applicable)

Certain features may require account creation.

When registering an account, you agree to:

  • Provide accurate, current, and complete information

  • Maintain the confidentiality of your login credentials

  • Accept responsibility for all activities conducted through your account

We are not responsible for unauthorized access resulting from your failure to secure account information.

6. Product Information & Presentation

We make reasonable efforts to ensure product information is accurate and up to date. However:

  • Product images are for illustrative purposes only

  • Actual colors and appearance may vary due to lighting or screen settings

  • Minor variations in size, texture, or finish may occur

Such variations do not constitute defects.

7. Pricing & Availability

7.1 Pricing

All prices are displayed in the currency shown on the website and may be changed at any time without notice.

7.2 Availability

Product availability is not guaranteed. We reserve the right to limit quantities or discontinue items at any time.

8. Orders & Order Acceptance

8.1 Order Submission

Submitting an order constitutes an offer to purchase. Order confirmation does not guarantee acceptance.

8.2 Order Acceptance

An order is accepted when it is processed and prepared for shipment.

8.3 Order Refusal or Cancellation

We reserve the right to cancel or refuse orders due to:

  • Pricing or system errors

  • Inventory limitations

  • Suspected fraud or abuse

  • Violation of these Terms

If payment has been received, an appropriate refund will be issued.

9. Payment

Payments are processed through secure third-party payment providers. VANGOR does not store complete payment card details.

By submitting payment information, you authorize us to charge the selected payment method for the total order amount.

10. Shipping & Delivery

Shipping terms are governed by our Shipping Policy.

Delivery times are estimates only. We are not responsible for delays caused by customs, carriers, or events beyond our control.

11. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy, which is incorporated into these Terms by reference.

Customers are encouraged to contact us directly to resolve issues before initiating disputes or chargebacks.

12. User Conduct

You agree not to:

  • Use the website for unlawful purposes

  • Submit false or misleading information

  • Attempt unauthorized access or interference

  • Upload malicious software or harmful content

  • Infringe on intellectual property rights

Violation of these provisions may result in termination of access.

13. Intellectual Property

All content on the VANGOR website, including but not limited to:

  • Text

  • Images

  • Designs

  • Logos

  • Graphics

is the property of VANGOR or its licensors and is protected by applicable intellectual property laws.

Unauthorized use is strictly prohibited.

14. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of such third parties.

Use of third-party websites is at your own risk.

15. Disclaimer of Warranties

The website and all products and services are provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to:

  • Merchantability

  • Fitness for a particular purpose

  • Non-infringement

16. Limitation of Liability

To the maximum extent permitted by law, the Company shall not be liable for indirect, incidental, special, or consequential damages arising from:

  • Use or inability to use the website

  • Product use or misuse

  • Delays, interruptions, or errors

  • Third-party actions or services

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

17. Indemnification

You agree to indemnify and hold harmless the Company, its officers, employees, affiliates, and partners from claims arising from:

  • Your use of the website

  • Violation of these Terms

  • Infringement of third-party rights

18. Chargebacks & Dispute Resolution

Before initiating a chargeback or dispute with a payment provider, you agree to contact us directly.

Unnecessary chargebacks may result in delayed resolution and limited future service.

19. Governing Law

These Terms are governed by and construed in accordance with the laws of Hong Kong, without regard to conflict-of-law principles.

20. Force Majeure

We are not liable for failure or delay caused by events beyond reasonable control, including but not limited to:

  • Natural disasters

  • Government actions

  • Transportation disruptions

  • Public health emergencies

21. Modifications to Terms

We reserve the right to modify these Terms at any time. Updated Terms will be posted on this page.

Continued use of the website constitutes acceptance of revised Terms.

22. Severability

If any provision of these Terms is found unenforceable, the remaining provisions remain in effect.

23. Entire Agreement

These Terms, together with all related policies, constitute the entire agreement between you and the Company regarding use of the website.

24. Contact Information

For questions regarding these Terms, please contact:

HONG KONG ART VISUAL CULTURE COMMUNICATION LIMITED
Brand: VANGOR

Address:
ROOM 902, 9/F, THE BROADWAY
54–62 LOCKHART ROAD
WAN CHAI, HONG KONG, 999077

Email: wayne@dramapapa.com

25. Final Statement

Thank you for choosing VANGOR. We are committed to providing a transparent, secure, and trustworthy shopping experience.